Got a question? Sol Optix has the answer. Check out our frequently asked questions below for more information concerning our eyewear store. If you don’t see a question you have answered here, please do not hesitate to contact us in Calgary.
Q. Are the online deals real? Do I really save $209 when I purchase the deal for $19?
A. Yes it is real. The voucher you receive electronically or print out will save you a total of $209 on your prescription eyeglasses or prescription sunglasses purchase. It is not a free frames and lenses voucher. The voucher acts like a gift certificate. So for example if your frames cost $200 and lenses $179 for a total of $379, you would save $209 with your voucher and pay only $170.
Q. Can you combine two vouchers for one frame?
A. Sorry, you cannot combine two vouchers for one frame purchase, however, you can apply two vouchers for two frames. For example, if you purchase two frames either two of eyeglasses or sunglasses and apply two vouchers to the total, then this will result in a combined savings. This also applies to multiple vouchers to multiple frames to boost up the savings!
Q. Can you use this towards the purchase of only lenses or only frames?
A. The vouchers are applicable towards the purchase of frames AND lenses. However, in addition to your newly purchased frames and lenses, we can always see what we can do to bring your old lenses to life!
Q. After the discount, how much more do we have to pay?
A. The best way to think of this amount is as store credit. After you choose your frame or frames, which range from $99 and up, and your lenses, which are determined by your prescription, we deduct the voucher amount. If your total is greater than the number of the voucher amount, you would pay the difference of the purchase.
Q. Do the vouchers have an expiry date?
A. Despite what some vouchers say, we do not have an expiration date. We welcome our customers to take as little or as long as possible as we have a great selection of new styles arriving as often as every week!
Q. Does the same deal apply to the coupon if I would like to purchase sunglasses without a prescription?
A. The purchase of the voucher allows for a saving total of 25% off of the regular price for non-prescription sunglasses! Because we have such a wide selection and everything from trendy to high-end brands, we welcome you to come and see what we have to offer.
Q. Is it possible to use this coupon and have frames ordered from a brand they carry? Or do the frames have to be "in-stock"?
A. We welcome you to come into the store and try and find something that you like. Because we have such a wide selection of brands and variety we ask that you come in and try to find something that you enjoy. However, if you are unable to find anything because you are set on a style you saw, if it is a brand we carry, we can order it in for you. As a result of the vouchers, we try to pride ourselves on the amount of quality frames that we have in order to give our customers the best possible selection, so we invite you to come in and look even if you’re just looking.
Q. Can I use the deal with my vision insurance?
A. Yes! We encourage our customers to find out any additional savings they have outside of the voucher so they can happily submit the resulting costs to their benefits. We provide a detailed receipt after the purchase which is emailed to our customers so they can send it off to their benefits. If our customers are through Blue Cross, we are even able to submit the payment through them and are working with other insurance companies to be set up in direct billing as well.
Q. Could you tell me what is the average cost (or a range) for a pair of prescription eyewear including lenses?
A. The cost completely depends on your prescription and the frames that you choose. The price of your lenses is determined by the prescription in which your eye doctor has given you. The higher it is and the more requirements you have with the lenses, the more likely you are to see an increase in the lens cost. The cost of the frames is concluded by the ones in which you choose. As mentioned, we have a wide variety of prices ranging from $95 and above, and it just depends on which ones you fall in love with!