At Sol Optix, we always love hearing from our customers. Your comments help us perfect our service to you, always ready to adapt to your needs. Read what other customers have had to say about Sol Optix below. If you’re interested in sharing your testimonial with us, please contact Sol Optix in Calgary.
Great Customer Service
Love Love Love this place! Really great customer service, they are super good at picking frames, competitive prices; and most of all the selection is like no other.
I would have paid more than twice for the same pair of new glasses at another Retailer, nice work guys. I will refer all my friends and family.
This place is a miracle. I broke my only glasses and the owner personally went to the lab to rush me a pair for the same day, no one does that. Thank you.
I highly recommend this store, I have never been in the store for more than 15 minutes every time I shop here, the friendly staff know exactly what to show me. I will always get my glasses and sunglasses here.
My family and I have been shopping at Sol Optix for several years and have had nothing but a terrific experience every time.
Owner and staff (knowledgeable and tasteful) went above and beyond to help me find the right frame. Ordered it on Wednesday before closing and picked it up on Friday afternoon, incredible! Thanks Sol Optix :)
Today I walked in the store needing a pair of sunglasses for my sunny vacation starting the following day. To my delight, I was treated really well and felt very special. The sales representative, Candice was accommodating and knowledgeable about all the products. I would highly recommend this optical store for the expertise of the employees and the amazing customer experience.
Amazing & Honest
The customer service is amazing! I am a fan. The lady that helped me pick out a pair of sunglasses was knowledgeable, knew what was in style, and so honest (which I appreciated). I took my sweet time selecting a frame and she insisted that I be totally and completely satisfied with it before I buy. Even though they were pretty busy, I loved that I was not rushed into picking. I love my Ralph Laurens. Thanks Sol Optix and Dealfind!
The service was excellent and the selection was just enough... Not too many... to make it a daunting experience! The sales girl was very helpful in helping me to select my frames and I didn't over spend!! Thanks so very much!
Definitely Coming Back
Was very happy with my experience here and after 16 years in business it is easy to see why they are still around. The staff was very friendly and knowledgeable. They offer great discounts and a wide range of styles. It took about 3 days from my order to be ready for pick up. Will be coming back when I want a new pair. Thanks guys.
Great shop, great staff, best customer service ever. They have the best selection of sunglasses of Alberta! It's hard for me to find glasses that fit me and that I like (fine face, weird nose :) ) it's the only shop where I can get comfortable sunglasses that I like.
Excellent Sales Staff
Another great purchase. Was a customer 2 years ago, kept their card…went again two days ago and purchased another 2 pair on my health care plan! Glasses are already ready to picked up! Excellent sales staff!
Helpful, Friendly & Stylish
After an amazing shopping experience with helpful, friendly, and incredibly stylish staff I'm now waiting painfully for my glasses to come in (they promised just a few days thank goodness). Extra thanks to Asif and Candy for treating me so well today!
Best Customer Service Out There
I've been hunting for a new set of glasses for several weeks now. I have been to Pearl Vision at Chinook 3 times, and each time, I had a different price, been lied to about sale end and so on. I also was at Iris and again, I was ignored. The optometrist deemed it more fun to chat about her life on Facebook with her friend on the phone than assisting me. Then it dawned on me that my girlfriend's younger sister got her pair from here last time and they are great. I went back today and got service the moment I entered the shop. I was greeted politely and it took mere minutes to find the perfect PAIRS of glasses. Great price, NO BS, great selection and best customer service out there. Thanks guys! Can't wait to get my glasses.
A Must See
Extremely knowledgeable and professional ownership and absolutely elegant designs. A must see!